Hookless

Frequently Asked Questions

The questions our inbox sees every week, answered in one place.

The Curtains

Will Flex-On rings fit my shower rod?

Yes, if it is a standard fixed or tension rod up to about 1.25 inches in diameter — which covers nearly every bathroom rod sold. The rings split open, snap over the rod and close; no tools, and the rod stays on the wall. Decorative rods thicker than that are the one exception worth measuring first.

What does “3-in-1” mean?

Curtain, liner and rings in one set: the outer fabric curtain, a snap-in liner that attaches beneath the sheer window, and the built-in Flex-On rings. When the liner wears out, you replace just the liner — the curtain stays up.

Which liner fits my curtain?

Snap-in replacement liners fit Hookless curtains that have a sheer top window — the snaps sit just below it. The liner’s product page lists the compatible measurement (70”W x 54”L is the common one); check your curtain’s size tag before ordering.

Can I machine-wash the curtain?

Fabric and polyester curtains, yes — cold, gentle cycle, hang to dry, rings still attached. PEVA and vinyl are wipe-clean only: warm water and a cloth, never the washing machine or dryer.

Ordering

What payment methods do you accept?

Visa, Mastercard and American Express, plus PayPal and Apple Pay.

Can I change or cancel an order?

Only before it ships, and curtains ship fast. Email hello@hookless.pages.dev as soon as possible; once the carrier has the box, the returns process takes over.

Delivery & Returns

How long does delivery take?

Standard is 4–8 business days after the 1–2 day packing window, with faster options at checkout. Details on the Shipping & Delivery page.

What if it does not suit my bathroom?

Thirty days from delivery to return it unused in the original packaging. The Returns & Exchanges page has the steps.